This Privacy Policy explains how Real Estate Hub processes personal data in connection with its website and real estate transaction processing activities.
This section introduces how personal information, user rights, and support pathways are addressed in the document below.
Depending on your location and the applicable law, you may have rights relating to your personal data, including access, correction, deletion, restriction, objection, and portability. You may also have the right to lodge a complaint with a competent supervisory authority.
To exercise a privacy right, provide enough information for us to identify you and understand your request. We may ask for additional details to verify identity or to confirm the scope of the request. We will respond within the period required by applicable law.
We keep personal data only for as long as needed for the relevant purpose, including transaction administration, recordkeeping, security, and legal compliance. When data is no longer required, we delete it or anonymize it unless a longer period is needed by law or for the establishment, exercise, or defense of claims.
If we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version becomes effective when posted unless a different effective date is stated.
We use personal data to operate the website, respond to inquiries, manage user accounts, process transaction-related requests, maintain records, secure our systems, comply with legal obligations, and improve the reliability and performance of our services.
We may share personal data with hosting, security, analytics, communication, and transaction-support providers that act on our instructions. We may also disclose information to professional advisers and other parties involved in a real estate transaction where necessary to provide the service or complete the requested activity.
We may disclose personal data to public authorities, courts, or other parties when we believe disclosure is required by law, necessary to protect our rights, or needed to respond to lawful requests. We may also share information to prevent fraud, security incidents, or misuse of the site.
When the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for the stated purpose and apply appropriate safeguards.
Where the GDPR applies, you may have the right to access, rectify, erase, restrict, or object to processing, and to data portability in certain cases. If processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.
Data handling overview
We may process identifiers, contact details, property and transaction information, account details, communications, and technical data such as device and usage information. Where needed for a transaction, we may also process documents and other information you choose to provide.
We collect data directly from you when you submit forms, communicate with us, or use the site. We also receive information from your browser or device, from cookies and similar technologies, and from service providers involved in operating the website or supporting transaction processing.
Necessary cookies help the site operate and maintain security. Preference cookies remember selected settings. Analytics cookies help us understand site use and improve performance. Where required, non-essential cookies are used only with consent.
You may block or delete cookies through your browser settings. If we provide a cookie preference tool, you can use it to adjust non-essential cookies. Some cookies are necessary for the site to function and cannot be disabled without affecting basic features.
